In this article we cover techniques for troubleshooting container functionality in Cloudmersive Private Cloud.

Step 1 - Run Windows Container Diagnostics

Run the following commands to run Windows Container Diagnostic tests. If any tests do not return green (e.g. red), investigate further with your Cloudmersive support team. The most often cause for issues here are due to software conflicts or configuration conflicts that block container functionality.

[Net.ServicePointManager]::SecurityProtocol = [Net.SecurityProtocolType]::Tls12


Invoke-WebRequest https://aka.ms/Debug-ContainerHost.ps1 -UseBasicParsing | Invoke-Expression

Step 2 - Run Cloudmersive Container Diagnostics

Download the latest version of the Cloudmersive Private Cloud Installer, then perform the Update command as listed in the portal. Once completed, run this command:

& .\ContainerDiagnostics.ps1

Investigate the results further with the Cloudmersive support team.

Step 3 - Upgrade Docker runtime

Download the latest version of the Cloudmersive Private Cloud Installer, and run the Upgrade Docker command to upgrade to the latest version of Docker.

& .\UpgradeDocker.ps1

Restart your server and retest your API functionality.